Terms of service
These Terms of Service apply to purchases from and use of the Drawnwood Maple online store. Drawnwood Maple is operated by Drawn Holdings, LLC, a New York limited liability company.
By using this website or placing an order, you agree to these terms and to the policies posted on this website.
Products and Availability
We make reasonable efforts to accurately describe our products, sizes, packaging, prices, and availability. Product availability is limited to current inventory and may change without notice. We reserve the right to correct errors, update information, or cancel an order if a product is unavailable or information was materially incorrect.
Orders and Payment
Orders are subject to acceptance and product availability. Payment is collected through the payment methods offered at checkout. You agree to provide current, complete, and accurate billing, contact, shipping, and payment information.
Shipping and Pickup
Online shipping is currently limited to New York State. Local pickup may also be available for eligible orders. Shipping and pickup are governed by our Shipping Policy and the instructions provided during checkout and order fulfillment.
Returns, Refunds, and Cancellations
Maple syrup is a food product. Sales are final except for damaged, defective, or incorrect orders, as described in our Return and Refund Policy.
Website Use
You may use this website only for lawful purposes. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use its content in a way that violates applicable law or the rights of Drawnwood Maple, Drawn Holdings, LLC, Shopify, or others.
Third-Party Services
Our online store is hosted and supported by Shopify and may use third-party payment, shipping, analytics, or other service providers. Use of those services may also be subject to their applicable terms and policies.
Limitation of Liability
To the fullest extent permitted by applicable law, Drawn Holdings, LLC and Drawnwood Maple are not responsible for indirect, incidental, or consequential losses arising from use of this website or circumstances outside our reasonable control. Nothing in these terms limits rights or remedies that cannot lawfully be excluded.
Governing Law
These terms are governed by the laws of the State of New York and applicable United States law.
Changes to These Terms
We may update these Terms of Service from time to time. The version posted on this website at the time of use or purchase will apply.
Questions about these terms may be sent to hello@drawnwoodmaple.com.